i got a job working at a local coffee shop.i thought the job would be easy and stressfree.i__1__ myself pouring the best coffees, making delicious doughnuts(炸面包圈), and becoming friends with regular customers.
i wasn’t expecting the people with enormous orders, the women who__2__ that the coffee was much too creamy (含乳脂的), or the men who wanted their iced coffees remade again and again until__3__ reached perfection.i couldn’t seem to please anyone.
one rainy day, one of my __4__ customers came in looking upset.he said he felt like being topheavy.i knew exactly how he __5__.before he left, i handed him a bag along with his iced coffee.he was __6__， since he hasn’t ordered anything but coffee.i had given him his favorite type of doughnut.“it’s on me，” i told him.“have a nice day.” he smiled and __7__ me before heading back out into the rain.
the next day, it was still raining.i spent my afternoon hanging out the window handing people their orders.i was completely__8__ and freezing cold.every time i looked into our empty tip jar, i grew more __9__.in the evening, the former customer showed up and handed me a pink rose and a __10__.he said that not many people took time to __11__ others and he was glad there were still people like me in the world.with a friendly wave, he drove away, and i ran to the back of the shop and read the note. it read: “thanks for being so sweet, kind and thoughtful yesterday.it is so nice to __12__ someone who’s genuinely (真诚地) nice.please don’t change your ways! have a great day！—hank”__13__ that, whenever i felt depressed or sick of coffee, i __14__ hank and his kindness.then i would smile, hold my head up high, __15__ my throat and ask politely, “how can i help you？”
( )1.a.pictured b．taught
c．saw d．felt
( )2.a.provided b．complained
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