2014
高考英语完形填空基础练习(8)及答案完形填空(议论文)(2011上海) directions: for each blank in the following passage there are four words or phrases marked a, b, c and d. fill in each blank with the word or phrase that best fits the context. everyone in business has been told that success is all about attracting and retaining(留住) customers. it sounds simple and achievable. but, 1 , words of wisdom are soon forgotten. once companies have attracted customers they